Offices
Kalamazoo, Michigan (hdqrs)
SignArt, Inc.
5757 E. Cork Street
Kalamazoo, MI 49048
T: 800.422.3030
F: 269.381.0999
E: signsmart@signartinc.com
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Customer Service
Customer Service is not just a buzz word plugged conveniently into the
SignArt vocabulary. Customer service and value are tangible products,
and are the most important elements of our tradition. Our customer service
is proactive . . . we determine the needs of our customers, provide the
administration, organization, and experience in producing the product
with the sense of urgency needed to fulfill the customer's delivery requirements
and exceed their expectations.
Comprehensive sign design and products are provided to clients of
all types and sizes. SignArt is proud of the fact that almost every
product we provide is designed, manufactured, installed, and maintained
by our own staff. For national accounts, our network of experienced
subcontracting installers provide local expertise and influence
on the permitting process. From a single, small directional sign,
to the multi-location, complete turnkey name/logo changes, SignArt
does it all . . . efficiently and professionally.
No matter how large or complex the project, SignArt account supervisors
have the experienced administrative, technical, and production staff,
and the systems in place that are necessary to achieve optimal performance
and customer satisfaction. Our product is much more than the physical
sign which at some point is installed. It is the visual format of a sign,
color selection, development of a complete sign system, the process of
obtaining zoning variances, or the management of a multi-location name
change. Our comprehensive management, communication, and motivational
systems are continuously evolving.
Whether a project involves one location or a hundred, we have the ability
to perform. These systems allow us to track each order during its project
cycle, so we are able to keep the customer informed on its progress. This
methodology also allows us to affect necessary changes quickly and easily.
Your project will be assigned to an account management team which
will work with you to determine your sign needs and coordinate every
aspect of the process from inception to completion. They will optimize
your signage within demographic, site, location, governmental, and
budgetary constraints, and present multifaceted proposals with alternatives
in a clear, concise, well-organized format to assist in your decision
making process. It is our goal to provide the product you need .
. . doing it right the first time, every time.
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. . . doing it right, the first time, every time!
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